Terms of Use

1. Identification

This website (caraffinihealth.online) is published under the trade name "Caraffini Health" and is wholly owned and operated by CARAFFINI SOLUCOES EM SAUDE LTDA, a Brazilian company registered under CNPJ 04.134.500/0001-77, with headquarters at Travessa Maricá, 26, Centro, Sapiranga/RS, CEP 93.800-144. Our retail pharmacy activity operates separately under the registered fantasia name DROGAVALE at the same premises. By accessing this website you agree to the terms set out below. If you do not agree with any of them, please do not use this website.

2. Purpose of the website

This website exists to present the activity, service lines and contact details of the company to prospective clients, partners and suppliers. It is an informational site: it does not sell products, does not process online payments, does not dispense pharmaceutical products online and does not offer accounts or user areas. Any professional relationship arising from a contact made through this site is formalised separately, in writing, before any work begins.

3. Accuracy of the information

We make reasonable efforts to keep the content of this website accurate and up to date. Nevertheless, information published here is provided for general reference only and does not constitute individual medical, pharmaceutical or business advice. Nothing on this website should be relied upon as a substitute for a consultation with a qualified professional or for the prescribing information supplied with any medicine.

4. Intellectual property

All content published on this website — including texts, structure, graphics, logotypes and source code — is protected by Brazilian and international intellectual property law and belongs to CARAFFINI SOLUCOES EM SAUDE LTDA. Content may be consulted and shared for non-commercial purposes provided the source is clearly identified. Any reproduction, adaptation, republication or commercial use requires prior written authorisation from the company.

5. Acceptable use

Users agree not to:

• Use the website in a way that violates Brazilian legislation or the rights of third parties;
• Submit false information through the contact form or attempt to impersonate another individual or organisation;
• Attempt to access non-public areas of the site, tamper with its infrastructure or interfere with its normal operation;
• Extract content in an automated way (scraping, harvesting) without prior authorisation.

6. Third-party links

This website may occasionally contain links to third-party websites. Those links are provided for user convenience only; we do not control the content, policies or practices of those third parties and cannot be held responsible for them.

7. Trade name and domain ownership

The trade name "Caraffini Health" and the domain caraffinihealth.online are used exclusively by CARAFFINI SOLUCOES EM SAUDE LTDA. They do not correspond to a separate legal entity, franchise, licensee, reseller or affiliate. All content, communication and services associated with this trade name and domain are provided directly by the company identified in section 1 of these terms. The company's retail pharmacy activity operates separately under the previously registered fantasia name DROGAVALE, which is disclosed to Receita Federal in the company's CNPJ record and identifies the pharmacy premises in Sapiranga.

8. Pharmacy and health services notice

The retail pharmacy operated by the company under the DROGAVALE name is a physical establishment located in Sapiranga/RS and complies with the regulations of ANVISA and of the pharmaceutical council of Rio Grande do Sul. This website does not sell, deliver or dispatch pharmaceutical products, and no request submitted through the contact form should be understood as a purchase order for medicines. Requests concerning integrative and complementary health practices (CNAE 86.90-9-01) are subject to a prior in-person consultation before any service is provided.

9. Limitation of liability

To the maximum extent permitted by Brazilian law, CARAFFINI SOLUCOES EM SAUDE LTDA shall not be liable for any indirect, incidental or consequential damages resulting from the use — or the inability to use — this website. Interruptions arising from maintenance, upgrades or events beyond our reasonable control do not constitute grounds for compensation.

10. Applicable law and jurisdiction

These Terms of Use are governed by the laws of the Federative Republic of Brazil. Any dispute arising from the interpretation or performance of these terms will be submitted to the courts of the Judicial District of Sapiranga/RS, with express waiver of any other jurisdiction, however privileged.

11. Contact